download error

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download error

Postby weldr » Thu Sep 19, 2019 9:38 am

New computer. Downloading and installing style packs, I'm getting and error message 'Error 1476'. I'm sure my name etc. is correct. Any suggestions?
Canon EOS 50D,PSE7,Latest Producer, new computer...don't know specs off hand but runs Producer with no problems.

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Re: download error

Postby cherub » Thu Sep 19, 2019 11:32 pm

Hi,
I have no idea what that error code means, but it looks related to their servers.
Try again sometime later and see what happens.

But, if you still have your old computer, just transfer the files to their place on your new hard drive, and you are done.

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Re: download error

Postby Marie78 » Fri Sep 20, 2019 11:00 am

Hello

I had a similar problem (no error code but not working) : be carefull that the code for a pack is different of the code for the software or other parts...
Chris Marie

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Re: download error

Postby weldr » Sun Sep 22, 2019 3:21 pm

When I filled out the form to activate I was adding '1' in front of my phone number.
Canon EOS 50D,PSE7,Latest Producer, new computer...don't know specs off hand but runs Producer with no problems.

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