Problem opening picture files

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Posts: 2
Joined: Tue Mar 05, 2019 9:09 am

Problem opening picture files

Postby Richard Caldwell » Tue Mar 05, 2019 9:26 am

ProShow Gold opens but does not recognize any of my picture files. This happened once last year and someone at Photodex talked me through it. It involved deleting one file in the program - but I cannot remember which one. Apparently that file resets itself when ProShow is opened again the next time after deleting. Can someone tell me how to fix this problem since it seems Photodex is no longer operational. I enjoy Proshow Gold - but it is useless without recognizing and opening the pictures on my computer. - Richard

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Posts: 1686
Joined: Sat Apr 07, 2007 5:28 pm
Location: near Chicago - Illinois USA

Re: Problem opening picture files

Postby heckydog » Tue Mar 05, 2019 12:22 pm

With the program closed, delete proshow.phd and proshow.cfg and see if that fixes your problem.

Joe

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Posts: 2
Joined: Tue Mar 05, 2019 9:09 am

Re: Problem opening picture files

Postby Richard Caldwell » Wed Mar 06, 2019 6:03 am

Fantastic. That fixed the problem. Thank you!

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