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Help - vertical images cropped on TV

Tue Jun 26, 2018 11:02 am

I have developed several shows with Gold, and the last one looks fine on my PC, but when played on the TV (widescreen) portrait images are cropped on the top and bottom. This doesn't happen with other shows and I don't think I have changed any options ... at least not on purpose! :D

The following might be of some help:

Gold version: 9.0.3797
Windows 10
Aspect ratio: 16:9
Safe zone size: 10 x 5
Window size / Software fallback: 800/600

Any help is truly appreciated. Thanks,

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