Missing registration on Proshow Producer

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Missing registration on Proshow Producer

Postby stranger2156 » Tue Jun 02, 2020 10:10 pm

Hi everyone,
Today I found that registration on Proshow Producer was lost. An attempt to enter a registration key has failed. The last update I made on 01/14/2020. The official website of Photodex has long been unavailable. Can anyone comment on this situation?

Paul

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Re: Missing registration on Proshow Producer

Postby ianbutty » Wed Jun 03, 2020 2:50 am

Hi
I am having exactly the same problem - have you found any solution to this?

Ian.

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Re: Missing registration on Proshow Producer

Postby stranger2156 » Wed Jun 03, 2020 3:55 am

No, the solution to the problem seems to me not easy. There is no one to contact who could help with something. At least, such contacts are not known to me. Before closing, Photodex promised that the licenses would remain valid in the future (the servers responsible for validation will work for an unlimited time).

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Re: Missing registration on Proshow Producer

Postby ianbutty » Wed Jun 03, 2020 4:09 am

I fear this is the end. Time to start looking at PTE AV Studio, I think.

I've used Proshow for 15 years and the ability to create and distribute slideshows is critical to my business (at least when we are not in lockdown!). This either needs to be fixed quickly or I'll have to jump ship. I foolishly believed that they would keep the registration servers live - but I'm starting to think that was just wishful thinking - after all, no company, no one to look after them.

Ian.

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Re: Missing registration on Proshow Producer

Postby Jeep » Wed Jun 03, 2020 5:10 am

stranger2156 wrote:No, the solution to the problem seems to me not easy. There is no one to contact who could help with something. At least, such contacts are not known to me. Before closing, Photodex promised that the licenses would remain valid in the future (the servers responsible for validation will work for an unlimited time).

Paul,
Try to ask Joshua at the Photopia forum, he must know more about this problem.
Jean-Pierre
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Re: Missing registration on Proshow Producer

Postby ianbutty » Wed Jun 03, 2020 6:47 am

It is also being discussed on Facebook here:
https://www.facebook.com/groups/466573844021880/

Aparently the Photodex website and servers were finally shut down on 31st May. So much for the promise of "you will still be able to use the software".

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Re: Missing registration on Proshow Producer

Postby Jeep » Wed Jun 03, 2020 8:04 am

I finally could use ProShow after deleting the file proshow.phd in the install directory. It runs fine since 3 hours and after 4 or 5 reruns.
Jean-Pierre

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Re: Missing registration on Proshow Producer

Postby Video1 » Wed Jun 03, 2020 8:29 am

Hi Jean,

Could you give the steps in more detail to get 9 to work again and does deleting this file effect your current show. I can not afford to loose the virtual graduation I just put together! Thank you

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Re: Missing registration on Proshow Producer

Postby Jeep » Wed Jun 03, 2020 8:30 am

This file is in the install directory of ProShow. After running ProShow again this file is automatically rebuilt.
Jean-Pierre

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Re: Missing registration on Proshow Producer

Postby Video1 » Wed Jun 03, 2020 8:35 am

Thank you.

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Re: Missing registration on Proshow Producer

Postby ianbutty » Wed Jun 03, 2020 8:35 am

Jeep wrote:I finally could use ProShow after deleting the file proshow.phd in the install directory. It runs fine since 3 hours and after 4 or 5 reruns.

Sorry, doesn't work for me - it still starts up in evaluation mode and won't let me enter my registration key. :-(

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Re: Missing registration on Proshow Producer

Postby Video1 » Wed Jun 03, 2020 8:52 am

Same here did not work Jean any other ideas? Thanks

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Re: Missing registration on Proshow Producer

Postby banjoguy » Wed Jun 03, 2020 4:55 pm

Broken here too.
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Re: Missing registration on Proshow Producer

Postby pinger » Thu Jun 04, 2020 4:01 am

Yea, Same problem here. I've been working on a large project for a client and went in to render it last night and was told I was now using an evaluation copy and when I attempted to reload the software the registration key was flagged as invalid. I would have thought that the registration function would have been built into the software but when I saw that we needed to be connected to the internet during registration I could see that it was a major issue. Essentially I'm out of business.

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Re: Missing registration on Proshow Producer

Postby stranger2156 » Thu Jun 04, 2020 11:35 am

The good news is, the registration key has been restored today. It is necessary to restart the computer (if this has not been done before), start ProShow and enter the registration key in the Help->Enter Registration.

Paul

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